State Farm® Insurance Agent Tim McGallian

"My husband and I walked into this office due to getting so frustrated with our current carrier that it was time to switch. I met Tim and he was immediately available and had a nice chat. He broke down my whole personal price plan that worked just for us. I ended up doing the household bundle so home, autos and personal liability umbrella. He made everything so easy since I didn't know much about how insurance worked. He explained all the coverages thoroughly. I couldn't be happier! Thanks to Tim and his wonderful team! Later on, Tim brought to my attention how important life insurance is and with a baby on the way I couldn't agree more. My husband and I set up a Joint Universal life policy with him. Very satisfied overall!"

"Owning a home in California has proven to be a trying experience. My previous insurance was cancelled because the house is now in a high fire risk area. In searching for insurance I was getting many decline to cover. I called the local State Farm office and talked with Natasha. The change in response and help was remarkable. In the course of a day my house was covered and my automobiles also. I really appreciate the help and information I received."

"I am amending a 1-star review as Tim has gone above and beyond to reach out and work with me regarding the issues I had when dealing with State Farm's Claim department. My family has been customers of State Farm for over three decades. We originally had been clients of Doug Van Wyck, and things were usually fairly straightforward. I did have a fairly negative experience with a member of his staff when I had my first accident (over ten years ago, the staff member no longer works at this office), but overall the experience was what one would expect from your insurance company. That brings me to my recent accident. State Farm Claims dropped the ball countless times during this process. I won't get into all the issues, but it was an incredibly stressful experience. To be clear, I was not found at fault for this accident. The other driver was found 100%. I need to call out one member of Tim's office in particular. Nicole has worked at the Clayton office for I don't know how long (she was working with Doug before he retired). I have almost ALWAYS asked for Nicole when I call the office. Not only does she have the answers to any of your questions (and if she doesn't, she WILL find it), she is an absolute delight to talk to. She has a very upbeat personality, and is able to diffuse the most tense and uncomfortable calls in a way that is both natural and reassuring. State Farm is incredibly lucky to have someone like her working for them. I recommend asking for her on your next call, you won't be disappointed! Tim is currently working with me in order to find a resolution to the issues I encountered while dealing with SF Claims. He has made it clear that not only does he want to make sure I have everything I need to feel like a valued client, he also has a drive to ensure that these types of situations don't happen to ANYONE again. I hope to update this review once a resolution has been found."

"Tim and his team have been a blessing to work with. Tim was able to sit down with my husband and I to review our current coverage and helped to highlight some deficiencies and truly cater our policies to what we need. We look forward to working with him for years to come."